A very special flower store can be found in the heart of the small town of Löhne: "Flowers for the soul". For three years now, Bianca Meiser has been running her store with heart and dedication, where not only flowers but also stories, emotions and memories are created. "My love of flowers came early on," says Bianca. Her father worked in wholesale, and even as a small child she accompanied him, absorbing the colors and scents. "I actually never wanted to be a florist," she admits, "but today I can't imagine any other profession. "Flowers for the Soul" has since become a permanent focal point for people in the region, a place that stands for special moments and emotional connection.

The special magic of "Flowers for the soul"

For Bianca, it's not just selling flowers that is important to her. She wants her store to give people a moment of joy and wonder. "Flowers have something magical about them. They influence the mood, the colors and shapes bring something unique into everyday life," she explains. "There is no other profession that works so intensively with emotions as florist. We have the right flower for every situation in life - be it to bring joy or comfort." Communicating this versatility and creating the right flower arrangements for special moments is a matter close to Bianca's heart. "When a customer leaves my store with a smile and the feeling that they've found just the right thing, I know I've done everything right."

Growing challenges and the need for change

However, with the growing popularity of her store came new challenges for Bianca. "In the beginning, I only had a small cash register, which I had purchased from a competitor. That seemed to be the simplest solution," Bianca recalls. But over time, it became clear that the original POS system was no longer sufficient for the requirements of her growing customer base. "At weekends, when the store was full, there was often a long queue. It wasn't ideal for my customers who just wanted to buy bundles or decorations quickly."

This got her thinking, and the idea of a new solution came up more and more often. Bianca didn't want to keep her customers waiting and at the same time wanted to make her own working day more efficient. "A cash register that would reduce my workload without compromising personal service would have been the perfect solution," she says. Then chance came to the rescue: a LocaFox employee came to her store to buy flowers and told her about the innovative checkout systems that LocaFox has developed especially for small stores. "The conversation was a real eye-opener," Bianca recalls. "I knew immediately that this could be the answer to my problem."

From the competition to LocaFox: a smooth transition

The decision to go with LocaFox was quickly made. "I wanted a cash register that met my requirements and was easy to use," says Bianca. LocaFox's support during the changeover finally convinced her: "The changeover went smoothly and faster than I would have expected. The system was up and running within a month." Bianca not only switched to the LocaFox tablet checkout, but also opted for a self-checkout solution that allows customers to pay independently. This change brought a huge relief for her and her team and opened up new opportunities for customers. "Installing the self-checkout was super easy and LocaFox was by my side every step of the way," praises Bianca.

Advantages of the self-checkout checkout - more flexibility for customers and relief in everyday life

With the introduction of the self-checkout, Bianca was able to create numerous benefits for herself and her customers:

• Faster processing for smaller purchases: customers who only want to buy a bouquet or small bundles can pay for their items themselves without having to wait long.
• Effective relief on busy days: the store is often full, especially at weekends or on special occasions. The self-checkout system relieves Bianca and her team considerably and reduces queues.
• More flexible opening hours possible: A self-checkout solution could also be made available after closing time and allow customers to store for flowers around the clock - a modern alternative to traditional flower vending machines.
• Positive customer perception: The self-checkout is perceived as an innovative offer and makes the flower store modern and future-oriented, which is particularly popular with younger customers.
• More time for individual advice: While customers who are in a hurry pay at the self-service checkout, the team can devote more time to advice and more complex orders.

These advantages show how Bianca has used the LocaFox POS solution to give her flower store a modern touch without neglecting personal service.

Customer acceptance and the new in-store experience

The new self-checkout checkout is not only well received by customers, but also generates curious glances and conversation. "At first, customers were a bit surprised to see a self-checkout in a small flower store," Bianca says with a smile. "Many initially thought it was an ATM or a coffee machine!" But customers quickly recognized the advantages. The self-checkout checkout attracts younger customers in particular, who are used to paying independently in supermarkets and other stores. "Even older customers, who are usually hesitant, find the system practical," notes Bianca. "It takes the pressure off me and gives me more time to concentrate on consultations and individual requests."

The self-checkout also offers another advantage: "It helps me to attract new customers and show that my store is modern and customer-friendly," says Bianca. A system like this makes her flower store something special and positions it as a forward-looking business in the region. Bianca is already feeling the positive effects of this innovation, as new customers are also hearing about the pleasant and quick shopping experience in "Flowers for the Soul" through recommendations.

An innovative future with "Flowers for the soul"

For Bianca, it is clear that using modern technology again LocaFox POS solution is the right way forward. "For me, flowers for the soul means offering my customers something that makes them feel good in their hearts and souls," she says. Over the next few years, Bianca plans to further integrate the self-checkout solution and possibly offer 24-hour access so that her customers can also buy flowers after closing time - a contemporary alternative to the classic flower vending machine. "This would allow us to serve our customers around the clock and increase our sales at the same time," she explains.

The bottom line - tradition meets modernity

With the new LocaFox POS solution, Bianca Meiser can now realize her vision of a modern, flexible flower store without losing the personal touch that her customers value so much. She is convinced that this step will have a positive impact on her business and set her apart from the competition. "Flowers have a direct effect on the soul, and strengthening this connection with my customers is the goal of my store. Thanks to LocaFox's innovative checkout solution, I can do just that - create a feel-good atmosphere for my customers and work efficiently and customer-oriented at the same time."

The use of technology to support such a traditional industry shows that "Flowers for the Soul" remains flexible as times change and offers both Bianca and her customers a place full of joy, emotion and modern customer experience.

You too can blossom - with a self-checkout for your flower store!
Would you like to offer your customers a modern and convenient shopping experience? Let's work together to find the right bouquet of solutions for your needs! Our team will be happy to help and advise you - for thriving businesses and satisfied customers.

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